Legal
Last updated: September 2026
These Terms of Service ("Terms") govern your use of the Gordivo platform ("the Service") provided by Gordivo Technologies ("we", "us"). By creating an account or using the Service, you agree to be bound by these Terms.
1. Acceptance of terms
By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Service.
2. Accounts
You must be authorized to act on behalf of the business you register. You are responsible for maintaining the confidentiality of your login credentials and PINs, and for all activity under your account.
You may assign role-based access to your employees. You remain responsible for their use of the Service within your organization.
3. Subscriptions & billing
The Service is offered on subscription plans (Starter, Growth, Enterprise). Plan fees, billing cycles, and trial periods are displayed in the app. You authorize us to charge the applicable fees to your selected payment method.
Fees are generally non-refundable except where required by law. We may change pricing with reasonable advance notice; existing subscriptions are unaffected until renewal.
4. Acceptable use
You agree not to use the Service for any unlawful purpose, to infringe the rights of others, or to transmit malicious content. You are solely responsible for the legality and accuracy of the products, prices, and transactions you record.
5. Orders & transaction data
The Service records transaction data you enter. We are not a payment processor and do not handle, settle, or store cardholder data. Responsibility for payment processing, refunds, and regulatory compliance rests with you and your chosen payment provider.
6. Intellectual property
We retain all rights to the Service, including software, branding, and design. You retain all rights to your business data. We may use anonymized, aggregated data to improve the Service.
7. Disclaimers
The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation, or that the Service will meet your specific business requirements.
8. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim arising from the Service is limited to the fees you paid in the twelve months preceding the claim. We are not liable for indirect or consequential damages.
9. Governing law
These Terms are governed by the laws of the jurisdiction in which your business operates. Any disputes shall be resolved in the courts of that jurisdiction.
10. Changes & contact
We may update these Terms from time to time. Material changes will be communicated through the app or by email. Continued use after changes constitutes acceptance.
For questions about these Terms, contact your account manager or our support team.